Analysez les données pour une prise de décision 360°
All your customers’ information is compiled online as well as in-store, in order to enhance your buyers’ profiles and to facilitate good decision making, in compliance with the latest General Data Protection Regulations.
Indeed, you will be able to offer your clients a more personalized and emotional purchasing experience, the better you know them. Win your customers’ loyalty and develop your brand awareness.
We use machine learning to match browsing and purchasing data with the customer’s needs at any one time, thereby suggesting to the sales assistant a highly personalized selection just at the right moment.
Sales assistants confirm or refine the algorithmic recommendations and add a personalized message which explains and highlights the selection.
Les performances de vos équipes de conseillers sont accessibles et intelligibles en temps réel directement depuis la home page des outils à votre disposition.
Vous pourrez affiner les réflexions depuis l’espace analytics.
Ces analyses vous permettront de piloter, manager, et former vos conseillers tant sur la pertinence de vos offres que sur la gestion des stocks online et le offline.
You will have immediate and rapid insight into all your sales and orders, directly from the homepage across all our tools, which will help you steer your business.
In order to make a judgement about all this data, you will have access to a comprehensive Reporting tab where the session of each team member is managed via an Admin account.
All the information that you have defined as essential to your business will be registered across all your channels in order to improve flexibility.
EVERYTHING REVOLVES AROUND DATA
We don’t necessarily pay much attention, but these days our lives are surrounded by data. Data to locate where we are and to provide advice based on our location, data which will study and analyse us – all of which is intended to help us.
As the expression goes, Big Brother is watching us…and will use what he sees to provide the best advice.
But what purpose does this data serve and how can we transform it into information and intelligence in order to make good use of it ? In today’s world, when increasingly ambitious new economies are emerging on a daily basis, it is really important that user-focused data is at the heart of business strategy.