Customer Relationship Management

Our solutions predict buying behavior based on

data collected online and in-store

 

Offer an ultra-personalized, emotional, and omnichannel experience

to generate +12% in yearly revenue

Wishibam-RefonttB2B-Picto-Client

Clients

Enhanced shopping experience both online and in-store

Wishibam-RefonttB2B-Picto-A-Commerçant

Retailers

Live performance monitoring to achieve better customer knowledge

Wishibam-RefonttB2B-Picto-Marque

Brands

Save time and money by implementing marketing campaigns on all channels

Our Management Tools’ Assets

Customer Data Collection

New insights available automatically for more specific and effective communication through personal and relevant campaigns

Data Homogenization

In accordance with RGPD, our customer relationship management tools process your customers’ data to make it easy to use

Performance Monitoring

Our analytics tool allows you to monitor your teams’ performances and optimize your sales in real-time

Simplify your sales process through effective customer data exploitation

Smart CRM

Visualize your stores, teams, and products performances live via our dedicated back-office:

Specific insights from different sales channels (average baskets, sales history, wishlists)

 

 

→ Development of effective and actionable marketing strategies to improve your conversion rates

Personalized Marketing

Easily leverage the customer data collected to implement highly customized marketing:

 Automation of direct and indirect marketing (emailing, push, chatbots) thanks to automatic data reprocessing

 

 Activation of campaigns based on your customer’s omnichannel behavior

Sales Tablet

Access your customers’ omnichannel data to deliver a personalized experience:

→  Relevant product recommendations based on purchase history and interest

 

 

→ Improved customer buying experience: selling is easier, faster, and more personalized

Customer Relationship Management

Our solutions predict buying behavior based on data collected online and in-store

 

Offer an ultra-personalized, emotional, and omnichannel experience to generate +12% in yearly revenue

Wishibam-RefonttB2B-Picto-Client

Clients

Enhanced shopping experience both online and in-store

Wishibam-RefonttB2B-Picto-A-Commerçant

Retailers

Live performance monitoring to achieve better customer knowledge

Wishibam-RefonttB2B-Picto-Marque

Brands

Save time and money by implementing marketing campaigns on all channels

Our Management Tools’ Assets

Customer Data Collection

New insights available automatically for more specific and effective communication through personal and relevant campaigns

Data Homogenization

In accordance with RGPD, our customer relationship management tools process your customers’ data to make it easy to use

Performance Monitoring

Our analytics tool allows you to monitor your teams’ performances and optimize your sales in real-time

Effectively use customer data to simplify your sales process

Smart CRM

Visualize your stores, teams, and products performances live via our dedicated back-office:

Specific insights from different sales channels (average baskets, sales history, wishlists)

 

→ Development of effective and actionable marketing strategies to improve your conversion rates

Personalized Marketing

Easily leverage the customer data collected to implement highly customized marketing:

 Automation of direct and indirect marketing (emailing, push, chatbots) thanks to automatic data reprocessing

 

 Activation of campaigns based on your customer’s omnichannel behavior

Sales Tablet

Access your customers’ omnichannel data to deliver a personalized experience:

→  Relevant product recommendations based on purchase history and interest

 

→ Improved customer buying experience: selling is easier, faster, and more personalized