Digitize your store network with our
SaaS Solution
Make e-commerce an ally of your store network and increase customer and franchisee satisfaction! Our solution allows you to increase your e-commerce sales by creating value for your partners without additional costs.
69 %
In average revenue in the first year on a local marketplace
+30 %
Increase in your online conversion rate resulting from inventory consolidation.
x 7
Amount spent by consumers who purchase on both physical and online shops (“phygital”)
Why a marketplace ?
No need to manage inventories
We unify and reconcile inventories to integrate all your partners into your website. Through your administration interface, your team will only have to supervise.
No need to manage logistics
Orders are processed directly by your network (stores, suppliers, dropshipping, …) we collaborate with logistics partners who will ensure a quality delivery in compliance with business rules
No need to change your sales team!
Don’t miss out on converting your customers in store and on the web and make it easier for your salespeople to reach their goals. Less unsold items, more profit!
Why choose Wishibam ?
Expand your online product range while increasing your inventory in depth
✔️ At your service, an e-shop that belongs to you and fits your identity. It can also plug in or synchronize with your existing site.
✔️ Unify your inventory and automatically integrate product feeds (stores, web, warehouses) for all types of businesses and categories
Expand your online product range while increasing your inventory in depth
✔️ At your service, an e-shop that belongs to you and fits your identity. It can also plug in or synchronize with your existing site.
✔️ Unify your inventory and automatically integrate product feeds (stores, web, warehouses) for all types of businesses and categories
Expand your online product range while increasing your inventory in depth
✔️ At your service, an e-shop that belongs to you and fits your identity. It can also plug in or synchronize with your existing site.
✔️ Unify your inventory and automatically integrate product feeds (stores, web, warehouses) for all types of businesses and categories
Our brands speak better than we do…
Florent Castano, Store Manager chez Converses
“Thanks to digital, our products are available 24/7″ ⚡️
We’ve reached our goal of having 100% of our inventory available online with constantly updated promotions.”
A customer-centric strategic shift
Conquer
Improve the B2C customer experience. Expand the offer by selling products available on your whole networks and pairing it to an online purchase journey with its inspirations (Click & Collect, green delivery, express delivery…). Increase your online and in-store conversion rate by capturing more orders. Increase your network’s product turnover rate.
Transform
Generate qualified traffic for your stores. By allowing end customers to know the availability of products in store you generate qualified traffic. E-reservation / Call & Collect / Click & Collect, your field team only has to convert visitors into loyal customers. We can activate the omnichannel return, thus favoring the return of customers to stores.
Build loyalty!
Build loyalty with your customers and your team. Offer end customers a unique experience by reconciling the advantages of physical and online commerce. Our tools are designed for the field, easy to use for operational teams, and will enable them to increase their sales and customer satisfaction. A team that sells is a team that stays!
Wishibam Platform : The all-in-one solution for the digitalization of physical points of sale
A quick launch with the following features:
Business rule engine
Our business rule engine was designed for a fast and customizable configuration that will meet your specific needs. E-commerce team, logistics team, after-sales service team, quality control, etc. will all have different access and rights. These accesses and rights can be different within the same team.
Real-time inventory unification
We work on inventory unification to provide a unified view to your end customers and your team. We integrate inventory data from all your source systems and from all types of stocking points (warehouses, franchises, stores, suppliers, dropshippers) to consolidate, publish and distribute them at order time. You will know your stock level, in real time, and avoid out-of-stock situations.
Payment Breakdown
Your end customers can make multi-vendor shopping carts and only pay once. Order allocation rules are determined during framing meetings to meet your business objectives. The Wishibam Platform ensures payment breakdown according to your objectives for an optimal customer-seller-third party follow-up.
Automation
We work in a logic of co-construction to implement the omnichannel experience that suits you. We automate a maximum of low value-added operational tasks for your teams and those of your franchises.
Analytics
Track the performance of your network with an easy-to-understand dashboard. Our tool will allow you to understand the sales performance by channel and to follow the order processing KPIs.
Feed homogenization
We use machine learning to homogenize the product content sent by your retailers. This feature will allow you to ensure quality content without imposing specific rules on your retailers.
Catalog Management
Manage large volumes of product and inventory data from multiple sources. Automate catalog enrichment, manage store and warehouse inventory, and ensure quality content.
Order orchestration algorithm
Depending on the business rules you define, we can redispatch orders between your physical stores, your warehouses, your suppliers, …. These ordering rules are manageable and can be modified over the project period.
API integration with your carriers
We work with many local and national carriers and can integrate with carriers of your choosing. Our goal is to simplify ship-from-store management and ensure high customer satisfaction.
Omnichannel Return
Give end customers the ability to return or exchange a product regardless of the purchase channel.
The Wishibam platform 8M€ in R&D: a SaaS solution designed for retail, easy and quick to deploy
INTEGRATION & STOCK
CUSTOM INTEGRATION PER STORE
PRODUCT MANAGEMENT
SPECIAL OFFERS MANAGEMENT
SYSTEM
MARKETING
ONLINE & PHYSICAL DATABASE
REPORTING
REPORTING PER INTEGRATED STORE
ORDER MANAGEMENT
ORDER-STORE ALLOCATION, ORDER PROCESSING IN STORE
STOCKEASY
MOBILE POS
PRODUCT CONTENT, PHYSICAL STOCK, AND PRICE AVAILABILITIES
LIVESHOPPING INTEGRATION
GLOBAL STATISTICS
LIVESHOPPING INTEGRATION
Digitize your store network with our SaaS Solution
Increase the value of your assets through omnichannel!
Develop your local marketplace based on your tenants’physical inventory.
E-commerce at the service of physical traffic is possible with Wishibam Platform !
+12 %
in average revenue in the first year on a local marketplace
+30 %
in-store traffic for retailers on our marketplaces on average
X7
Amount spent by a physical and online consumer (“phygital”)
A strategic shift to ensure the asset’s sustainability
Enhance the B2C customer experience
Become the reference destination for your online and physical customers by creating the digital mirror of your shopping center.
The web is at the service of your physical experience to reinforce it by eliminating in-store pain points: 24/7 opening, no more stock-outs, no more lines at checkout (…) Offer your customers a phygital experience and increase their loyalty by reconciling the best of both worlds.
Offer more services to your B2B customers
Marketplaces account for 30% of web sales by 2020. Retailers are looking to develop their distribution channels and local visibility. By allowing customers to access their store inventory 24/7, retailers develop a new channel for controlled customer acquisition.
Develop a new source of revenue
Additional sales, qualified traffic in-store, our tools also allow you to ensure the last mile logistics for your tenants. Develop additional variable rent via online sales generated by your platform and/or the rental of remote storage facilities without having to expand your center !
Wishibam, the all-in-one solution for the digitalization of physical points of sale
Business rule engine
Our business rule engine has been designed for a quick and customizable configuration that will meet your specific needs. E-commerce team, logistics team, after-sales service team, quality control, etc. will all have different accesses and rights.
Stream homogenization
We use machine learning to homogenize the product content sent by your merchants. This feature allows you to ensure quality content without imposing specific rules on your merchants.
Multi-vendor shopping cart management
Your end-customers enjoy a unified shopping experience by paying only once. Order allocation rules are determined during scoping meetings to meet your business objectives. Wishibam Platform ensures payment allocation according to your business objectives for optimal customer-seller-third party trust.
Automation
We work in a logic of co-construction to implement the omnichannel experience that suits you. We automate a maximum of low value-added operational tasks for your teams and those of your merchants.
Management of complex flows
We adapt to the flow structure of the merchants to be integrated to avoid any specific developments. We do not impose a flow nomenclature and know how to manage different sources and formats. We use machine learning to reconstruct product, stock and price information for your merchants in an intelligible way.
Catalog Management
Manage large volumes of product and inventory data from multiple sources. Automate catalog enrichment, manage store and warehouse inventory, and ensure quality content.
Omnichannel management
Click & Collect, Call & Collect, Drive, Traditional delivery, Fast delivery, Responsible delivery, Relay point delivery (…) we connect via API to the logistics providers of your choosing. Our project management team accompanies you through all the steps from identification of service providers to operational implementation
Merchant recruitment and management
Merchant recruitment is easy because we know how to integrate them without asking them for specific development. Our sales team can assist you in your sales pitch. Our dashboards allow you to monitor the performance of your salespeople to challenge them. They benefit from complete tools to maximize their sales.
The only existing Full-fledged retail Software Suite: Easy & Fast to deploy for physical retailers
INTEGRATION & STOCK
CUSTOM INTEGRATION PER STORE
STOCKEASY
MOBILE POS
PRODUCT MANAGEMENT
SPECIAL OFFERS MANAGEMENT
SYSTEM
PRODUCT CONTENT, PHYSICAL STOCK, AND PRICE AVAILABILITIES
MARKETING
ONLINE & PHYSICAL DATABASE
LIVESHOPPING INTEGRATION
REPORTING
REPORTING PER INTEGRATED STORE
GLOBAL STATISTICS
ORDER MANAGEMENT
ORDER-STORE ALLOCATION, ORDER PROCESSING IN STORE
LIVESHOPPING INTEGRATION
The Village – Interview
A world first: 25,000m2 of retail space digitalized with our solution. The Village Outlet, one of Compagnie de Phalsbourg’s shopping centers, became in 2018, the first phygital, digital and experiential center in the world!
Lancel, The Kooples, The SMCP Group, NIke (…) Today, 70% of the center’s stores sell their physical inventory on thevillageoutlet.com marketplace
Lancel, The Kooples, The SMCP Group, NIke (…) Today, 70% of the center’s stores sell their physical inventory on thevillageoutlet.com marketplace
The Village is the only shopping center in France to have increased its turnover by 24% in January 2020 (50% of this increase is attributed to the impact of Wishibam) and to have continued to sell despite the closure due to COVID-19
Learn more about our solutions…