Digitize your store network with our

 

SaaS Solution

Make e-commerce an ally of your store network and increase customer and franchisee satisfaction! Our solution allows you to increase your e-commerce sales by creating value for your partners without additional costs.

69 %

In average revenue in the first year on a local marketplace

+30 %

Increase in your online conversion rate resulting from inventory consolidation.

x 7

Amount spent by consumers who purchase on both physical and online shops (“phygital”)

Why a marketplace ? 

No need to manage inventories

We unify and reconcile inventories to integrate all your partners into your website. Through your administration interface, your team will only have to supervise.

No need to manage logistics

Orders are processed directly by your network (stores, suppliers, dropshipping, …) we collaborate with logistics partners who will ensure a quality delivery in compliance with business rules

No need to change your sales team!

Don’t miss out on converting your customers in store and on the web and make it easier for your salespeople to reach their goals. Less unsold items, more profit!

Why choose Wishibam ?

Expand your online product range while increasing your inventory in depth

✔️ At your service, an e-shop that belongs to you and fits your identity. It can also plug in or synchronize with your existing site.

✔️ Unify your inventory and automatically integrate product feeds (stores, web, warehouses) for all types of businesses and categories

Expand your online product range while increasing your inventory in depth

✔️ At your service, an e-shop that belongs to you and fits your identity. It can also plug in or synchronize with your existing site.

✔️ Unify your inventory and automatically integrate product feeds (stores, web, warehouses) for all types of businesses and categories

Expand your online product range while increasing your inventory in depth

✔️ At your service, an e-shop that belongs to you and fits your identity. It can also plug in or synchronize with your existing site.

✔️ Unify your inventory and automatically integrate product feeds (stores, web, warehouses) for all types of businesses and categories

Our brands speak better than we do…

 Florent Castano, Store Manager chez Converses

Florent Castano, Store Manager chez Converse

“Thanks to digital, our products are available 24/7″ ⚡️
We’ve reached our goal of having 100% of our inventory available online with constantly updated promotions.”

A customer-centric strategic shift

Conquer

Improve the B2C customer experience. Expand the offer by selling products available on your whole networks and pairing it to an online purchase journey with its inspirations (Click & Collect, green delivery, express delivery…). Increase your online and in-store conversion rate by capturing more orders. Increase your network’s product turnover rate.

Transform

Generate qualified traffic for your stores. By allowing end customers to know the availability of products in store you generate qualified traffic. E-reservation / Call & Collect / Click & Collect, your field team only has to convert visitors into loyal customers. We can activate the omnichannel return, thus favoring the return of customers to stores.

Build loyalty!

Build loyalty with your customers and your team. Offer end customers a unique experience by reconciling the advantages of physical and online commerce. Our tools are designed for the field, easy to use for operational teams, and will enable them to increase their sales and customer satisfaction. A team that sells is a team that stays!

Wishibam Platform : The all-in-one solution for the digitalization of physical points of sale

A quick launch with the following features:

Business rule engine

Our business rule engine was designed for a fast and customizable configuration that will meet your specific needs. E-commerce team, logistics team, after-sales service team, quality control, etc. will all have different access and rights. These accesses and rights can be different within the same team.

Real-time inventory unification

We work on inventory unification to provide a unified view to your end customers and your team. We integrate inventory data from all your source systems and from all types of stocking points (warehouses, franchises, stores, suppliers, dropshippers) to consolidate, publish and distribute them at order time. You will know your stock level, in real time, and avoid out-of-stock situations. 

Payment Breakdown

Your end customers can make multi-vendor shopping carts and only pay once. Order allocation rules are determined during framing meetings to meet your business objectives. The Wishibam Platform ensures payment breakdown according to your objectives for an optimal customer-seller-third party follow-up.

Automation

We work in a logic of co-construction to implement the omnichannel experience that suits you. We automate a maximum of low value-added operational tasks for your teams and those of your franchises.

Analytics

Track the performance of your network with an easy-to-understand dashboard. Our tool will allow you to understand the sales performance by channel and to follow the order processing KPIs.

Feed homogenization

We use machine learning to homogenize the product content sent by your retailers. This feature will allow you to ensure quality content without imposing specific rules on your retailers.

Catalog Management

Manage large volumes of product and inventory data from multiple sources. Automate catalog enrichment, manage store and warehouse inventory, and ensure quality content.

Order orchestration algorithm

Depending on the business rules you define, we can redispatch orders between your physical stores, your warehouses, your suppliers, …. These ordering rules are manageable and can be modified over the project period.

API integration with your carriers

We work with many local and national carriers and can integrate with carriers of  your choosing. Our goal is to simplify ship-from-store management and ensure high customer satisfaction.

Omnichannel Return

Give end customers the ability to return or exchange a product regardless of the purchase channel.

The Wishibam platform 8M€ in R&D: a SaaS solution designed for retail, easy and quick to deploy

INTEGRATION & STOCK

Système de gestion des retailers

CUSTOM INTEGRATION PER STORE

PRODUCT MANAGEMENT

Offres promotionnelles

SPECIAL OFFERS MANAGEMENT
SYSTEM

MARKETING

ventes et offres spéciales

ONLINE & PHYSICAL DATABASE

REPORTING

Wishibam-Pictogrammes-Analyses (2)

REPORTING PER INTEGRATED STORE

ORDER MANAGEMENT

Attribution et traitement des commandes en magasin

ORDER-STORE ALLOCATION, ORDER PROCESSING IN STORE

API

STOCKEASY
MOBILE POS

Contenu des produits, stock physique et visibilité des prix

PRODUCT CONTENT, PHYSICAL STOCK, AND PRICE AVAILABILITIES

Base de données en ligne et physique

LIVESHOPPING INTEGRATION

Statistiques

GLOBAL STATISTICS

Rapprochez les stocks de vos clients

LIVESHOPPING INTEGRATION

Learn more about our solutions…

Marketplace & Flux

Digitize your store network with our SaaS Solution

Increase the value of your assets through omnichannel! 

 

Develop your local marketplace based on your tenants’physical inventory.

 

E-commerce at the service of physical traffic is possible with Wishibam Platform !

+12 %

in average revenue in the first year on a local marketplace

+30 %

in-store traffic for retailers on our marketplaces on average

X7

Amount spent by a physical and online consumer (“phygital”)

A strategic shift to ensure the asset’s sustainability

Enhance the B2C customer experience

Become the reference destination for your online and physical customers by creating the digital mirror of your shopping center. 

The web is at the service of your physical experience to reinforce it by eliminating in-store pain points: 24/7 opening, no more stock-outs, no more lines at checkout (…) Offer your customers a phygital experience and increase their loyalty by reconciling the best of both worlds.

Offer more services to your B2B customers

Marketplaces account for 30% of web sales by 2020. Retailers are looking to develop their distribution channels and local visibility. By allowing customers to access their store inventory 24/7, retailers develop a new channel for controlled customer acquisition.

Develop a new source of revenue

Additional sales, qualified traffic in-store, our tools also allow you to ensure the last mile logistics for your tenants. Develop additional variable rent via online sales generated by your platform and/or the rental of remote storage facilities without having to expand your center !

Wishibam, the all-in-one solution for the digitalization of physical points of sale

Business rule engine

Our business rule engine has been designed for a quick and customizable configuration that will meet your specific needs. E-commerce team, logistics team, after-sales service team, quality control, etc. will all have different accesses and rights.

Stream homogenization

We use machine learning to homogenize the product content sent by your merchants. This feature allows you to ensure quality content without imposing specific rules on your merchants. 

Multi-vendor shopping cart management

Your end-customers enjoy a unified shopping experience by paying only once. Order allocation rules are determined during scoping meetings to meet your business objectives. Wishibam Platform ensures payment allocation according to your business objectives for optimal customer-seller-third party trust.

Automation

We work in a logic of co-construction to implement the omnichannel experience that suits you. We automate a maximum of low value-added operational tasks for your teams and those of your merchants.

Management of complex flows

We adapt to the flow structure of the merchants to be integrated to avoid any specific developments. We do not impose a flow nomenclature and know how to manage different sources and formats. We use machine learning to reconstruct product, stock and price information for your merchants in an intelligible way.

Catalog Management

Manage large volumes of product and inventory data from multiple sources. Automate catalog enrichment, manage store and warehouse inventory, and ensure quality content. 

Omnichannel management

Click & Collect, Call & Collect, Drive, Traditional delivery, Fast delivery, Responsible delivery, Relay point delivery (…) we connect via API to the logistics providers of your choosing. Our project management team accompanies you through all the steps from identification of service providers to operational implementation

Merchant recruitment and management

Merchant recruitment is easy because we know how to integrate them without asking them for specific development. Our sales team can assist you in your sales pitch. Our dashboards allow you to monitor the performance of your salespeople to challenge them. They benefit from complete tools to maximize their sales.

The only existing Full-fledged retail Software Suite: Easy & Fast to deploy for physical retailers

INTEGRATION & STOCK

Système de gestion des retailers

CUSTOM INTEGRATION PER STORE

API

STOCKEASY
MOBILE POS

PRODUCT MANAGEMENT

Offres promotionnelles

SPECIAL OFFERS MANAGEMENT
SYSTEM

Contenu des produits, stock physique et visibilité des prix

PRODUCT CONTENT, PHYSICAL STOCK, AND PRICE AVAILABILITIES

MARKETING

ventes et offres spéciales

ONLINE & PHYSICAL DATABASE

Base de données en ligne et physique

LIVESHOPPING INTEGRATION

REPORTING

Wishibam-Pictogrammes-Analyses (2)

REPORTING PER INTEGRATED STORE

Statistiques

GLOBAL STATISTICS

ORDER MANAGEMENT

Attribution et traitement des commandes en magasin

ORDER-STORE ALLOCATION, ORDER PROCESSING IN STORE

Rapprochez les stocks de vos clients

LIVESHOPPING INTEGRATION

The Village – Interview

A world first: 25,000m2 of retail space digitalized with our solution. The Village Outlet, one of Compagnie de Phalsbourg’s shopping centers, became in 2018, the first phygital, digital and experiential center in the world!

Lancel, The Kooples, The SMCP Group, NIke (…) Today, 70% of the center’s stores sell their physical inventory on thevillageoutlet.com marketplace 

Lancel, The Kooples, The SMCP Group, NIke (…) Today, 70% of the center’s stores sell their physical inventory on thevillageoutlet.com marketplace

The Village is the only shopping center in France to have increased its turnover by 24% in January 2020 (50% of this increase is attributed to the impact of Wishibam) and to have continued to sell despite the closure due to COVID-19

Learn more about our solutions…